Order thank-you & onboarding automation

Thank buyers and help them get value after a purchase — the foundation of repeat orders. Fires from a custom event you send on a paid order.

2messagesover5 days
Maximize post-purchase value
Use this automation

Free on every plan.

  • Copies in complete — emails, timings, branches and goal.
  • Arrives paused, so nothing sends until you turn it on.
  • Every trigger, audience and word of copy stays editable.

The full flow

Custom eventTrigger
Send emailThanks for your order! Here's what's next 📦
Wait5 days
Send emailGetting the most out of your order
Add tagcustomer

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Payment receipt & upsell

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Confirm each successful payment, then follow up with a relevant add-on a few days later — a gentle, well-timed upsell.

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Refund follow-up

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Turn a refund into a second chance. Acknowledge it gracefully and leave the door open to come back.

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Trial converted → welcome

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Celebrate the moment a trial becomes a paid subscription and point new customers at the features that make it stick.

  1. Subscription activated
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  3. Wait 3 days
  4. Unlock the features you'll use most
  5. Add tag paid-customer
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Start with Order thank-you & onboarding

Create a free account and this automation is copied into your workspace, paused and ready to point at your own trigger.

Use this automation