Review request automation

Ask for a review once the product has likely arrived. Builds social proof that lifts future conversion.

2messagesover12 days
Maximize post-purchase value
Use this automation

Free on every plan.

  • Copies in complete: emails, timings, branches and goal.
  • Arrives paused, so nothing sends until you turn it on.
  • Every trigger, audience and word of copy stays editable.

The full flow

Order fulfilledShopify
Wait7 days
Send emailHow's your order, {{first_name}}? ⭐
Wait5 days
Send emailA quick favor 🙏
Add tagreview-requested

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Payment receipt & upsell

2messagesover5 days

Confirm each successful payment, then follow up with a relevant add-on a few days later — a gentle, well-timed upsell.

  1. Payment succeeded
  2. Payment received — thank you 🙌
  3. Wait 5 days
  4. An easy add-on you might like
  5. Add tag paying
See the full flow

Post-purchase thank-you & onboarding

2messagesover5 days

Confirm the order, set expectations, and help customers get value — the foundation of repeat purchases.

  1. Order paid
  2. Thanks for your order! Here's what's next 📦
  3. Wait 5 days
  4. Getting the most out of your order
  5. Add tag customer
See the full flow

Refund follow-up

1message

Turn a refund into a second chance. Acknowledge it gracefully and leave the door open to come back.

  1. Charge refunded
  2. Your refund is on its way
  3. Add tag refunded
See the full flow

Start with Review request

Create a free account and this automation is copied into your workspace, paused and ready to point at your own trigger.

Use this automation