VIP / big-spender recognition automation

Automatically reward your highest-value customers with early access and perks the moment they cross a spend threshold.

1message
Maximize post-purchase value
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Free on every plan.

  • Copies in complete — emails, timings, branches and goal.
  • Arrives paused, so nothing sends until you turn it on.
  • Every trigger, audience and word of copy stays editable.

The full flow

Person enters audienceTrigger
Send emailYou're officially a VIP 🌟
Add tagvip

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Order thank-you & onboarding

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Thank buyers and help them get value after a purchase — the foundation of repeat orders. Fires from a custom event you send on a paid order.

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Payment receipt & upsell

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Confirm each successful payment, then follow up with a relevant add-on a few days later — a gentle, well-timed upsell.

  1. Payment succeeded
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  3. Wait 5 days
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  5. Add tag paying
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Refund follow-up

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Turn a refund into a second chance. Acknowledge it gracefully and leave the door open to come back.

  1. Charge refunded
  2. Your refund is on its way
  3. Add tag refunded
See the full flow

Start with VIP / big-spender recognition

Create a free account and this automation is copied into your workspace, paused and ready to point at your own trigger.

Use this automation