Set up post-purchase emails with AI
Ask Claude or ChatGPT to build a Shopify post-purchase flow in Audienceful: a thank-you when the order ships and a review request a week later, created paused for you to check.
Build a post-purchase flow for Shopify orders: a thank-you email as soon as an order is fulfilled with tips for getting the most out of what they bought, then a review request seven days later. Tag them 'review-asked' after the second email. Leave it paused.
The buttons work once Audienceful is connected to your assistant. No account yet? Start free, then connect Claude, ChatGPT, Gemini or Cursor in a minute. This recipe also needs Shopify connected.
Why do this in Audienceful
- Do it from Claude or ChatGPT. Shopify's own email AI only works inside the Shopify admin.
- Revenue from every email shows up in your reports, attributed to the orders it drove.
- The flow arrives paused, so nothing reaches a customer until you've checked it.
Free up to 1,000 contacts. The MCP server and AI agent are on every plan.
What your assistant does
- 1
Finds the order events
get_automation_referencePicks "Order fulfilled" from your connected store.
- 2
Builds the flow
create_automationTrigger: order fulfilled. Thank-you email, a 7-day wait, the review request, then the review-asked tag.
- 3
Sends you a test of each email
send_test_email - 4
Switches it on when you approve
set_automation_active
You end up with
A post-purchase automation triggered by fulfilled Shopify orders, with two emails, a 7-day wait and a tag. Paused until you switch it on.
Why it works
The week after an order is when customers pay the most attention to you. A thank-you that helps them use the product, followed by a review request once it's arrived, builds repeat purchases and social proof. The assistant sets the trigger, wait and tag in one go.
Good to know
- Pick the right trigger. "Order fulfilled" waits until the order ships, which suits review requests. "Order placed" fires straight away, which suits receipts and thank-yous.
- Tags keep things tidy. Tagging people at the end lets you exclude them from the next review ask, or build an audience of everyone who's been asked.
- It starts paused. Check both emails before you switch it on.
Variations to try
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Email? Easy.
Audienceful is how smart companies do AI email newsletters, marketing automation, and transactional email.
