How to Add Audienceful's Email DNS Records in Network Solutions

This guide shows how to add the DNS records Audienceful gives you in Network Solutions. First, add your domain in Audienceful (Settings → Domains → New) so you have your exact records on screen — the DKIM values are unique to your domain. For what each record does, see the main custom domain guide.

Find your DNS settings in Network Solutions

1. Sign in to the Network Solutions Account Manager and open My Domain Names.
2. Select the domain you're setting up.
3. Click Change Where Domain Points, then choose Advanced DNS (Manage Advanced DNS Records).
4. This opens the Advanced DNS editor, where each record type has its own section.

Network Solutions quirks to know

• It's an older, clunky interface. Instead of one unified "add record" form, each record type — CNAME, TXT, MX — is edited in its own separate section. Scroll to the right section for the record you're adding, and use its Edit / Add control there.
• TXT records live under the "Text (TXT Records)" section. SPF and DMARC are both TXT records, so both go there.
• Host field appends your domain automatically. Enter only the part before your domain — e.g. pdk1._domainkey or email. For the root domain, use @. Never type the full hostname (like email.yourdomain.com) or you'll get a doubled domain such as email.yourdomain.com.yourdomain.com.
• Propagation can be slow. Network Solutions often takes longer than other registrars to publish changes — allow more time before verifying.
• Only one SPF record is allowed. If a v=spf1 TXT record already exists, edit it to merge in Audienceful's include rather than adding a second one (see below).

Add each record

Work section by section. Copy every value exactly from your Audienceful Domains screen.

DKIM — two CNAME records

In the CNAME (Aliases) section, add:

(On a subdomain like mail.yourdomain.com, the Host becomes pdk1._domainkey.mail.)

SPF — one TXT record (merge if you already have one)

In the Text (TXT Records) section, add:

• Host: @ (or your subdomain label)
• Value: v=spf1 include:mailgun.org ~all

If a v=spf1 TXT record already exists, edit that record instead of adding a new one, and add the Mailgun include — for example: v=spf1 include:_spf.google.com include:mailgun.org ~all.

Tracking — one CNAME record

In the CNAME (Aliases) section, add:

• Host / Alias: email
• Value / Points to: mailgun.org

DMARC — one TXT record (recommended)

In the Text (TXT Records) section, add:

• Host: _dmarc
• Value: v=DMARC1; p=none;

(Skip if you already have a _dmarc record.)

MX — optional, only if this domain doesn't already receive email

In the Mail Servers (MX Records) section, add the two MX records shown in Audienceful (mxa.mailgun.org and mxb.mailgun.org) with priority 10 and Host @. Don't add these if you already receive mail at this domain (e.g. Google Workspace) — two sets of MX records conflict.

Common mistakes in Network Solutions

• Looking for a single add-record form — each type is in its own section, so add TXT under "Text (TXT Records)," CNAME under "CNAME (Aliases)," and so on.
• Verifying too soon — Network Solutions propagation can be slow; give it extra time.
• Typing the full host (pdk1._domainkey.yourdomain.com) — Network Solutions appends your domain, so enter just pdk1._domainkey.
• Adding a second SPF record instead of merging into the existing one.

Verify

Back in Audienceful, click Verify domain. If a record isn't green yet, wait a while (Network Solutions can be slow to propagate — DNS may take up to 24 hours) and check again. Full troubleshooting is in the main guide.